It makes sure every lead you receive gets an instant, personalised response and a structured follow-up — without you manually doing anything. When a lead enquires on Property24, Private Property, Facebook, or your website, your system responds via WhatsApp or SMS within 60 seconds, adds them to your CRM pipeline, and begins an automated follow-up sequence that runs for 45 to 120 days depending on your plan.

Viewing bookings, missed-call text-back, review requests, and monthly reporting are all included. Everything is built, configured, and managed by us — you just show up for the viewings.

Both portals send an email notification every time a lead enquires on your listing. Our system monitors those emails, extracts the lead's contact details, and fires a personalised WhatsApp or SMS within 60 seconds — no special portal integration required.

No. During onboarding we ask how you naturally communicate — formal or conversational, what you say in a first message, the tone that represents you. We write all your sequences to match that voice. Every message includes the lead's name, the specific listing they enquired about, and your name. To the person receiving it, it reads like you typed it personally.

Yes. The system runs on cloud servers completely independent of your local power supply. Load shedding at your end has zero impact. Your system keeps responding through Stage 6, overnight, over weekends — while you're anywhere.

Very little. We send you a short onboarding questionnaire — most agents complete it in 15 minutes. We ask for your contact details, your Property24 and Private Property email notification addresses, your WhatsApp number, your property focus and area, and your communication style. That's it. We build everything from there.

5 to 7 business days from when we receive all your information. Get us everything on Day 1 and you can be live by Day 7.

Two components: a once-off setup fee and a monthly subscription. Launch is R4,500 setup + R2,500/month. Growth is R6,500 setup + R3,500/month. Agency is R15,500 setup + R2,800/seat/month (minimum 5 seats).

The setup fee splits into 3 equal instalments — first instalment with your first month's subscription, system goes live immediately.

No long-term contract on the monthly subscription. Month-to-month with 30 days' written notice to cancel. The only commitment is the setup fee — we spend real time building your system and that work is done whether you stay or leave.

From Day 1, every new enquiry gets a response within 60 seconds and enters a structured follow-up sequence automatically. That alone puts you ahead of most agents still relying on manual follow-up. Agents with consistent Property24 enquiry volumes typically see measurable improvement in viewings booked within the first 30 days.

A single residential commission in most SA markets is between R15,000 and R60,000+. If the system helps you convert one additional lead per quarter that you'd otherwise have lost to slow follow-up, it pays for itself multiple times over. The more honest question is: how many leads are you currently losing because you responded too slowly?

GoHighLevel (GHL) — a professional CRM and automation platform used by agencies worldwide. Each client gets their own dedicated subaccount with their own CRM, pipelines, automations, calendar, and reporting. You don't need a GHL account or login. We provision and manage everything on your behalf.

The automated responses go to people who actively enquired on your listings — they initiated contact, which is the lawful basis under POPIA and the ECT Act. Every sequence includes an opt-out mechanism, and any contact who unsubscribes is removed immediately and flagged in your CRM.